Memory cards are on of the most common causes of problems related to Dash Cams, They can cause lots of funny glitches and issues when they are acting up also. Ideally you should Format the memory card in your camera on a monthly basis to keep it in best working order, Formatting the card will often solve smaller issues within a camera and is the best place to start. It is worth mentioning that Memory cards are a disposable item, they can only be recorded to so many times before they will eventually start having problems. Always use a high quality card with a class 10 rating where possible.
We recommend using SD Formatter (Available HERE) for formatting a full format on cards if you are having an issue.
How to use the USB OTG Card reader included with some of our products: Click Here
Like any software updates are often released to improve reliability and fix bugs, Ensuring your camera is running the latest firmware is important, You can find links to each manufacturers firmware updates below.
Still having issues?
If you are still having issues after trying the above please contact firstname.lastname@example.org with your order number, and a description of the fault and we will work with you on resolving it as quickly as possible.